I can’t connect. Make sure you login yourself at least once to Nethris Internet Suite. If you still can’t access the application, contact your company’s Nethris administrator or one of our customer service centre representatives, by phone at 1-800-361-5001 or, by email

Can my employees use the application? If you have opted for the Self-Service module and your employees already access their pay slips online, they can use the application. They simply need to download the application and login using the same codes.

Which platforms are compatible with the application? The application is compatible with iOS (Apple) and Android platforms. It is optimized for smartphones and works with the following operating systems:

• iPhone® 3GS (iOS 6.0 or higher)
• iPhone® 4 and 4S (iOS 6.0 or higher)
• iPhone® 5, 5C, 5S and 6 (iOS 6.0 or higher)
• iPad® 2, iPad 3rd and 4rd generation and iPad Air (iOS 6.0 or higher)
• iPod touch® 4rd and 5rd génération (iOS 6.0 or higher)
• iPad Mini™ 1st and 2nd génération (iOS 6.0 or higher)
• Android™ v2.3 or plus (except version 3.0)

Do I have to pay to use the application? No. The application is free. It works only for clients who opted for the Self-Service module.

Does my company have to be a Nethris client to use the application? Yes. The application is an extension of services provided to Nethris clients. Your Nethris Internet Suite user code, company code, and password are required to use the application.

Is my personal information secure? The security of your personal information is very important to us. The application features the same security and protection characteristics as Nethris Internet Suite, including secure authentication. Thanks to our high security standards, your data is protected at all times. To learn more, read our privacy policy.